September 11, 2008

Why Ideas remain as ideas

Why do we fail to take idea's forward and execute it??

We are totally not convinced that the idea will work
we dont have passion to execute an idea and thus don't take the risk
we don't have necessary skill set to execute it
we assume things will work in a certain way, but reality will be something else
we are not sure whom to trust and wont share ideas with others
we don't want to move out of comfort zone
Probably your ideas are ahead of time
You shared it with wrong people
You lack the environment, which encourages ideas

may be ..hmmm may be..End of the day what matters is whether you executed it or not

P.s - This post was inspired by my failure to execute a awesome idea. something very new, something very different,not sure whether its revolutionary but a original idea.

September 09, 2008

Coca-cola Zero Zero

Coca-Cola has teamed up with Sony Entertainment to help promote the upcoming James Bond film, "Quantum of Solace," by renaming the Coke Zero brand as Coca-Cola Zero Zero 7. They released special edition bottles of Coca-cola Zero Zero with 007 logo and Daniel Craig picture.

September 08, 2008

Starbucks offering free paper - good sheet

Starbucks is offering a free paper known as Good Sheet,the paper covers important election issues like education, health care etc.

Starbucks previously tried its hands with Joe Magazine, a lifestyle magazine that lasted three issues with which company.

Answer in Comments

September 04, 2008

Indian Railways and IRCTC sucks

I heard quite a lot about Indian Railways reforms, how they became more customer centric and blah blah, but unfortunately I had a horrible experience yesterday.

We booked couple of tickets to Bhubaneshwar(BBSNR) in Faluknuma express from secunderabd thru IRCTC and return tickets in the same train from a railway reservation counter. We boarded the train in Secunderabad and came to know that the train was diverted in other route and wont go to Bhubneshwar.The train was diverted in some other route as the track in orissa was damaged 1.5 months ago, but IRCTC and Railways are still selling the tickets in old route. Countless others have experienced the same problem from last 1.5 months, but authorities are lethargic neither they made any attempts to inform passengers about the change in route nor made any alternative arrangements

The whole episode, have some comical errors -

IRCTC issued a ticket from Sec'bad to Bhubaneshwar, when the train is not going in the route from 1.5 months. I can understand acts of god and the IRCTC did not make changes for a week or so, but for god sake 1.5 months is damn long time, why cant they update it??or at least when they know the train is not running in that route, shoot a mail to all users who bought tickets in the train. Do they have any CRM system in place?? Its not just you refund my fair within 90 days, who will pay for the damages??

Ok, Understood IRCTC dont have info on trains diverted in some other routes, but how the hell a Railway reservation counter issue a ticket on a train which is not running from sec'bad to BBSNR. At least they should have informed the train is subject to availability and may run in some other route.

And more idiotically,Our names and berth numbers are printed and pasted in respective boggies, with seat numbers

And Our PNR status still shows our tickets are confirmed both up and down, even though the train is not running between the 2 stations

We got a gem of advice from railway authorities- Cancel the e-ticket, you will get 100% refund and buy a ticket in Vishaka Express. It was supposed to leave in 1 hr, so we need to buy a general ticket and travel 20 hrs in it, for your mistake

We called Railway Call Center to find out whether the train is coming via Bhubneshwar to Secunderabd or going in a route of there choice but the jokers dont have information on the status. The call center guys suggested to call secunderabad railway station to find out the info, but he dont have number of sec'bad station, I am not asking you phone number of a remote railway station, If a Call center dont have phone number of a zonal head quarters , who will have it?? south central railways website is down, the contact us link in official website of Ministry of Railways takes you to a park domain full of advertisements!! (go to site map n then click contact us, its not working in home page)

Railway officials came up with other innovative idea recently - add one more berth in side seats and squeeze more money. The mere sight of a side berth make me fear of a torturous journey.How the hell can 9 passengers sit in a row meant for 8? where will the extra passenger put his luggage? How can poor guys in side berths sleep in such a little place.

A railway official supported this decision saying “By adding so many passengers, the railways is doing a service. And I am sure that the inconvenience of sharing a seat with an extra passenger is better than being denied a ticket,” . Crap first you are not doing a free service. Second this is not the way to meet extra demand. Because of your inefficiencies you cant make people suffer, especially when common man dont have other choice of transport

And Dear Lalu, I know you are too busy with your guest lectures at IIM's, but don't take customers for granted. It may not reflect in your railway financial statements, but will for sure reflect in general elections.

Update: Common sense prevails, Indian Railway board decided to remove the side middle berth recently.